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Our Business Philosophy:  Each day a Small Business Owner makes dozens of management decisions, and most of those decisions have some sort of an "economic consequence". In other words, you will have more or less money in your business due to those decisions you make. Our job is to help you "keep score" so you can (1) understand the financial consequences of your management decisions and (2) learn to manage your business more effectively and more profitably. While we may prepare bank reconciliations, payroll checks, tax filings, financial reports or other printed information for you, those reports and pieces of paper are not our primary services or products. Our primary service to you is a better understanding of your business which results in higher profits, and a smaller income tax bill at the end of the year.

You have the right to receive our very best efforts. We believe that includes:

A Fundamentally Sound Accounting Process! - You need information in order to run your business more effectively. "How much do I really have in the bank? Are my employees being paid properly? Are my payroll & sales tax reports being done on time? Am I making more money than I did last year? Why or why not? Those are some of the answers you expect to get when you begin working with us - and it's our job to give them to you.

Some Consulting - Every once in a while you need expert advice about the accounting and financial issues you face in your business - yet, you're not large enough to support a full-time accountant or Chief Financial Officer. With our firm you get the help you need - full-time expertise at a part-time price. And we're not going to nickel and dime you on our consulting services. In most cases, it is built into our regular monthly service.

Income Taxes Done Right! - You want to earn a higher profit and keep more of it in your bank account rather than giving it to the government. It's our job to help you do just that... and we do it very well.

Accuracy! - if you incur penalties or late fees because of errors in the work we do, we will cover them. We believe our work should be the best in town.

Training! - If you knew how to be a bookkeeper or an accountant, you wouldn't need us. Training you to be more effective in your day-to-day activities will help you be better organized and will pay off for both of us in the quality of the information you send to us. Training can include things such as:

(1) How to code checks or credit card payments,

(2) How to use QuickBooks or other systems,

(3) How or when to send your information to us, and

(4) How to read, understand, and/or act on the financial statements, bank reconciliations and other information we send you.

Some of you will take advantage of and benefit from this training - others won't - But we will keep on training you anyway. That's what we do!

Privacy! - we handle your confidential information on a daily basis. We respect the need for that confidentiality and we don't disclose any of this information to anyone without your prior consent, unless that disclosure is required by law. To learn more, please visit us at COMPLETE Small Business Solutions.

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3130 Chaparral Drive Roanoke, VA 24018 - (540) 777-1314
Open Weekdays 8:30am-5:30pm


SMALL BUSINESS IS OUR BUSINESS!